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Technical Advisor

Sherbrooke

Job Summary

Starting date:  As soon as possible
Number of positions to fill:  1
Salary:  Starting at $22/hour
Hours:  40h-full time
Employment status:  Permanent
Work shift:  Day

Description

TERAPRO Group, the land professional, is a dealer of agricultural and construction machinery.  Its significant purchasing power and expertise make it a partner of choice for its customers. Terapro offers several points of service (18 branches) to better serve its customers by focusing on proximity through personalized management.

TERAPRO Construction, our Case dealers, specialize in the sale and repair of construction equipment, such as excavation machinery (mini-loaders, tracked bulldozers, etc.) as well as snow removal equipment (blowers, snow ploughs, etc.).

Our Sherbrooke branch is looking for a technical advisor.

Salary starting at $22/hour

Responsibilities

  • Respond to service calls and parts requests as required;
  • Receive work order information and produce work estimates; 
  • Assign appointments to technicians;
  •  Communicate with the customer to inform them of the progress of the work (repairs, costs, etc.);
  •  Manage warranty claims.

Requirements

Education level
High School
Diploma
DEP
Years of experience
Languages (written)
Languages (spoken)

Skills

Profile

  •  A DEP in technical consulting or customer service or relevant experience related to the position will be considered; 
  •  Experience construction equipment mechanics, agricultural or automotive machinery;
  • Commitment to providing a high level of customer service and establishing a warm and professional contact with customers;
  • Good ability to handle several files simultaneously.

Advantages

We offer

  • A retirement savings plan (RSP) with employer contributions;
  • Group insurance (drug, life, disability, health care)
  • A health management account;
  • An Employee Assistance Program (EAP);
  •  A referral bonus and annual sports allowance ($);
  • Career and advancement opportunities (18 TERAPRO branches);
  •  Complete and personalized training (interactive platform);
  • Five (5) days of personal leave;
  • TERAPRO clothing provided.

TERAPRO Construction is committed to the principles of fairness and equal employment opportunity.

We thank all those who express interest. However, only the selected candidates will be called for an interview.

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Compact Wheel Loader
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