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Warranty Coordinator


Job Summary

Starting date:  As soon as possible
Number of positions to fill:  1
Salary:  To be dicussed
Hours:  40h - Full Time
Employment status:  Permanent
Work shift:  Day


Member of the Terapro Group, J.R.Brisson Equipment Ltd. Specializes in construction equipment and is a renowned leader in this sector. The company is known for its excellent service and expertise in excavation and snow removal thanks to its CASE construction product line. Our teams serve Ontario and Eastern Quebec.  J.R. Brisson bases its reputation for excellence on world class, quality equipment and unbeatable, personalized service.

Warranty Administrator


JR Brisson located in Vars are seeking for a Warranty administrator who will be responsible for the prompt and accurate submission of manufacturer warranty claims and the resulting collection of all warranty claim revenue. You can work from the Vars or Stittsville office

Duties will include:

  • Support vendor set up and maintain good understanding of warranty and trade terms by supplier to validate and confirm invoices based on the defined terms
  • Authorize credits for accessory warranty claims by ensuring the timely review and follow up of warranty claims in accordance with the policies
  • Identify and report on dealer submitted quality concerns and warranty claims by supplier and product type;
  • Submit claims to suppliers in accordance with warranty policies and procedures
  • Coordinate handling and inspection of physical accessory returns for internal and/or supplier review
  • Control warranty costs by auditing claims against policies and by utilizing technical knowledge, internal resources and quality control samples
  • Daily invoice review and confirmation for billing
  • Review and resolve/reconcile past due warranty claims
  • Possibility of working from the Vars or Stittsville office


Education level
High School
DES terminé
Years of experience
Languages (written)
An: Advanced
Languages (spoken)
An: Advanced



  • High school diploma or equivalent
  • Relevant experience in relation to the position
  • Excellent communication skills both written and verbal
  • Strong organizational skills
  • Excellent interpersonal and team building skills.
  • Result focuses approach
  • Experience in electronic record-keeping is considered an asset

Though we appreciate and consider all applications, only candidates selected for an interview will be contacted. 



  • A competitive pension plan;
  • Group benefit insurance.

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Compact Wheel Loader
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