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Parts and Services Sale Representative


Job Summary

Starting date:  As soon as possible
Number of positions to fill:  1
Salary:  To be dicussed
Hours:  40h - Full Time
Employment status:  Permanent
Work shift:  Day


Member of the Terapro Group, J.R.Brisson Equipment Ltd. Specializes in construction equipment and is a renowned leader in this sector. The company is known for its excellent service and expertise in excavation and snow removal thanks to its CASE construction product line. Our teams serve Ontario and Eastern Quebec.  J.R. Brisson bases its reputation for excellence on world class, quality equipment and unbeatable, personalized service. Currently in a period of strong growth, we are seeking the services of a Parts and services sale representative for are locations (Vars, Stittsville and Plaisance).


Under the responsibility of the Sales Manager, we are seeking to fill the position of Parts and Service Sale Representative. The main tasks related to this post are:

  • Represent the company to sell a variety of products including, but not limited to: parts, service, hydraulic hammers and attachments, service packages, major service repairs, extended warranties, and machine control systems;
  • Keep up to date with the products, features, and benefits of any equipment the company may sell;
  • Plan and optimize territory coverage to maximize results and increase market share by developing and executing strategic business development plans;
  • Create sales opportunities with existing customers and new sales avenues using proactive techniques;
  • Inform customers of new products, current offers and shopping opportunities;
  • Retention of customers to ensure revenue growth;
  • Sales process including but not limited to: presentations, bid creation and revisions;
  • Presence at local industry events to maintain relationships with business partners;
  • Regularly update client profiles in territory plans for effective client management;
  • Stay up-to-date on the evolution of the market and the competition so that our customers receive the best possible value;
  • Submit price proposals and find solutions to customer problems;
  • Assist the Parts Manager and Service Manager in the development of parts and service promotions.
  • Provide support to the credit department in the opening and collection of accounts;
  • Work closely with the equipment sales team to help identify new or used equipment selling opportunities.


Education level
High School
DEP Finish
Years of experience
3 to 5
Languages (written)
Fr: Advanced An: Advanced
Languages (spoken)
Fr : Advanced An: Advanced



  • Have a College Studies Diploma or a Vocational Studies Diploma, and/or 3 to 5 years of experience in the field of sales, customer service or heavy machinery, any experience or training related will be considered;
  • Previous success in a PSSR role is an asset;
  • Ability to move between Vars, Stissville and Plaisance;
  • Excellent understanding of sales techniques and customer service concerns;
  • Know the clientele targeted by this sector of industrial activity;
  • Good knowledge of heavy machinery (essential);
  • Able to develop and maintain long-term and reliable relationships;
  • Strong sense of organization and time management;
  • Proficient in Microsoft Office Suite (Excel, Word);
  • Bilingualism written and spoken (French and English).



  • Insurance program;
  • Employee Assistance Program (EAP);
  • Employee discounts;
  • Defined contribution plan;
  • Continuing Education.

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