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Service manager


Job Summary

Starting date:  As soon as possible
Number of positions to fill:  1
Salary:  To be discussed
Hours:  40h-full time
Employment status:  Permanent
Work shift:  Day


TERAPRO Construction, our Case dealers, specialize in the sale and repair of construction equipment, such as excavation machinery (mini-loaders, tracked bulldozers, etc.) as well as snow removal equipment (hydraulic shovels, loaders, graders, etc.).

For our branch located in Lévis we are looking for a service manager.


The service manager will be responsible for the day-to-day operations in the garage and supervision of technicians and yard clerks.

Without limitation, primary responsibilities will be to:

  • Coordinate the work of the technicians (shop and roadside);
  • Ensure technicians meet company time and performance standards;
  • Schedule daily appointments for technicians;
  • Follow up on repairs, warranties and review work orders;
  • Ensure the training and development of its staff;
  • Respond to customer requests by providing adequate and professional service;
  • Work closely with the parts and sales department;
  • Respect health and safety standards and policies in the workplace.


Education level
High School
DES terminé
Years of experience
Languages (written)
Fr: Advanced
Languages (spoken)
Fr : Advanced



  • High school diploma or training related to the position;
  • Relevant experience in the machinery, dealer, heavy industry or related environment;
  • Fosters cohesion and mobilization in his team;
  • Demonstrates a strong commitment to customer service;
  • Good capacity to carry out several activities simultaneously.


TERAPRO Benefits

  • A retirement savings plan (RSP) with employer contributions;
  • Group insurance (drug, life, disability, health care)
  • A health management account;
  • An Employee Assistance Program (EAP);
  • A referral bonus;
  • Career and advancement opportunities (18 TERAPRO branches);
  • Complete and personalized training (interactive platform);
  • Five (5) days of personal leave;
  • TERAPRO clothing provided.

We thank all those who express interest. However, only selected candidates will be called for an interview.

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